Returns

We want you to be completely satisfied with your purchase. If you need to return an item, please review the following guidelines to ensure a smooth process.

Eligibility

Returns are accepted within 30 days of delivery. Items must be unused, in original packaging, and in the same condition as received. Certain items may be excluded from returns, including final sale or clearance items.

Return Process

To initiate a return, please visit babytoysca.com and follow the instructions to generate a return request. Carefully pack the item, including all accessories, manuals, and original packaging.

Refunds

Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method. Please note that it may take several business days for the refund to appear in your account.

Exchanges

If you wish to exchange an item for a different size or product, please submit a new order at babytoysca.com after returning the original item. Exchanges are subject to availability.

Important Notes

• Shipping costs for returns may apply unless the item is defective or incorrect.
• Keep your tracking number until the return is confirmed.
• For any questions about your return, refer to our online help at babytoysca.com.